Our Applications Cover Diverse Corporate Markets

Good AI that helps

Create Great Employees

Maximize Employee Speed To Proficiency, Productivity & Customer Service with PALGenie Closed AI Suite

Our AI Focus –
making humans better.

Many pundits think AI will drive down costs by replacing humans. We believe the AI goal is to drive down business costs by Making Humans More Indispensable. Our Closed AI suite was designed to be Plug-N-Play so companies could quickly see the potential of their employees. Below are the three main pillars of value PAL delivers.

Increase Speed to Proficiency

Real-time education, assessment & prescription for employee improvement based on the language and knowledge of each organization.

Increase Productivity

Digital assistants to help employees accomplish micro-tasks faster & more accurately by asking natural language questions.

Increase CX & Retention

Employee assistants for better CX & Customer Service which lead to better NPS and lower Employee Attrition.

PAL AI Suite

Backed by empirical results, PAL is trusted by fortune 1,000 companies to improve their employee performance and reduce their costs. Below are the components of PAL closed AI suite.

PALTutor

Speed-Up Employee Training and Increase Performance & Accuracy

PALTutor takes the training corpus of organizations, digitizes it, and creates a personalized training and assessment tool for employees. PALTutor even learns from employee responses and adapts to prescribe personalized recommendations to improve time to Proficiency.

PALAssist

Help Employees Work More Efficient & Accurate

PALAssist is a Microsoft Teams-integrated natural language chat platform that allows users to type in questions specific to their job tasks. The assistant will respond back with answers specific to the body of (domain-specific) knowledge and correct answers for the respective organization and role.

PALCX

Improve Customer Service By Individually Guiding Agents in Real-Time to Become Better.

PALCX is a Chat Platform that predicts & recommends best agent responses to customer queries. This tool guides the agent to respond accurately and in a more timely manner. The CS agent improvement lead to a multitude of company benefits including: improved CSAT, NPS, lower error rates, higher first contact resolution, & improved agent retention.

PALExpert

Help Employees Focus on More Valuable Tasks by Automating the Time-Consuming Ones

PALExpert are Custom Digital Assistant that help employees productivity & quality of work by automating time-consuming and error-prone micro-tasks. These tools also have an added benefit of improving the overall employee happiness by making their lives easier.

People Matter At PAL

We built our company and technology by putting people at the center. We’re always looking for like-minded individuals who believe in our mission.

A Place Where People Enjoy Working.

With Fortune 1,000 Brands using PAL, we’re growing fast. If you’re passionate about the current impact good AI is having on the workplace, contact us. There’s plenty of good we can create together.

Thousands Of Happy Employees

The results don’t lie about how well PAL works for organizations. It’s the soft numbers – the count of all the employees who are happy to be given PAL tools to make them better, that are the proof points that help define Good AI.